UrbaHive Guide
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User guide

Learn UrbaHive

UrbaHive maps your IT landscape and your business processes, and shows how they connect. This guide walks you through each screen, with the exact buttons to click.

New here? Start with What UrbaHive is

Watch the 4-minute product tour

The dashboard, the map, processes, optimization, alignment, collaboration and the AI connector.

Start here

Four short pages to get you going.

  1. What UrbaHive isA shared map of your IT landscape and your business processes, and of how they connect.
  2. Create your account and sign inSign up (hosted), sign in with a password or a one-time code, reset a forgotten password and sign out.
  3. Find your way aroundThe sidebar, your organization card, the page header, the light and dark theme, and the banners you may see.
  4. Your first stepsThe recommended order to build a useful map, and the in-app helpers: Quick Start, the welcome tour and Help.

What UrbaHive maps

Your processes, capabilities, applications and servers sit on one map, in four layers. People run across all of them.

The links between the layers are what make the map useful: they show what a change touches.

Read What UrbaHive is →
Five layers, one map UrbaHive maps four layers, from business to technical, with people across all of them: processes realize capabilities, applications support capabilities, process steps use applications, and applications run on servers hosted in infrastructures. People in every layer Members and contacts Responsible RACI on steps Organization roles Business Process › Catalog, Optimization Processes: how the work is done L1 value chains L2 process maps Steps Process domains Functional Alignment › Capabilities, Coverage Matrix What the business can do Capabilities Applicative IT Architecture, Visualization The software and its exchanges Programs Applications Flows Architecture documents (DAT) Technical IT Architecture › Servers, Typologies Where it runs Servers Infrastructures a process realizes a capability steps use applications applications support a capability an application runs on a server Across every layer: Impact Analysis (one hop) · Logs · AI assistant

Four layers, from business to technical, with people across all of them.

Build your first map

Some elements need others: an application needs a program, and a flow needs two applications and a flow type.

In this order, each element you create finds the ones it needs. The Quick Start page in the app tracks the first steps.

Follow Your first steps →
Your first map in eight steps Check your typologies, create programs, add servers, register applications, describe flows, look at the map, document a process and invite your team; linking capabilities and connecting Claude are optional. Tracked on the Quick Start page 1 Check your typologies At least one flow type Organization › Typologies 2 Create programs Groups for your applications IT Architecture › Programs 3 Add servers With their infrastructures IT Architecture › Servers 4 Register applications Program required; server, DAT optional IT Architecture › Applications 5 Describe flows Source, target, flow type IT Architecture › Flows 6 Look at the map Arrange it, export it Visualization 7 Document a process Steps, RACI, applications, times Process › Catalog 8 Invite your team Owners invite, with a role Users & contacts › Invite Optional next steps Connect Claude Personal Settings › Connectors Link capabilities Alignment › Capabilities

The recommended order, from the typologies to inviting your team.

Browse the guide

Eight sections, in the order a new organization works.

Getting started

5 pages

What UrbaHive is, how to sign in, where to begin and how the screens work.

Map your IT landscape

11 pages

Programs, applications, flows, servers, infrastructures and architecture documents, the dashboard and the map.

Show 6 more

Business processes

6 pages

Catalog your processes, draw them step by step with RACI and applications, and share them.

Show 1 more

Optimize and align

5 pages

Score your processes, find what to automate, map capabilities to applications and see what a change touches.

Work together

5 pages

Organizations, roles, invitations, members and contacts, and the audit log.

AI assistant

3 pages

Connect Claude to UrbaHive so it can read your map and, if you allow it, update it.

Account and plan

2 pages

Your profile, e-mail and password, deleting your account, and your organization's plan.

Reference

3 pages

Glossary, questions and answers, and what differs between the hosted service and on-premise.

All questions and answers →

Still stuck? On the hosted service, write to contact@urbahive.com. On an on-premise installation, ask your administrator.

Questions and answersGlossaryHosted and on-premise