UrbaHive Guide
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Getting started

What UrbaHive is

On this page

UrbaHive is a web app where your organization maps its IT and its business processes, then sees how they connect. You record your programs, applications, data flows, servers and architecture documents. You describe your processes step by step. UrbaHive draws the map, scores each process and shows what a change touches. This guide is for IT architects, IT managers, project managers and business owners.

Watch the 4-minute product tour

The film walks through the main screens with demo data, in the order you will meet them.

The 4-minute tour: the dashboard, the map, application records, processes, optimization, the coverage matrix, impact analysis, collaboration and the AI connector.

Five layers, one map

UrbaHive keeps four layers of your organization in one place, from the business down to the machines. People sit across all of them: they are responsible for elements and hold roles on process steps.

Five layers, one map UrbaHive maps four layers, from business to technical, with people across all of them: processes realize capabilities, applications support capabilities, process steps use applications, and applications run on servers hosted in infrastructures. People in every layer Members and contacts Responsible RACI on steps Organization roles Business Process › Catalog, Optimization Processes: how the work is done L1 value chains L2 process maps Steps Process domains Functional Alignment › Capabilities, Coverage Matrix What the business can do Capabilities Applicative IT Architecture, Visualization The software and its exchanges Programs Applications Flows Architecture documents (DAT) Technical IT Architecture › Servers, Typologies Where it runs Servers Infrastructures a process realizes a capability steps use applications applications support a capability an application runs on a server Across every layer: Impact Analysis (one hop) · Logs · AI assistant

Business, functional, applicative and technical layers, with people across them. Impact analysis uses the same colours.

Each layer has its own pages in the sidebar. The links between layers are what make the map useful: a process step uses applications, an application supports a capability, an application runs on a server.

What you can do

  • Map your IT and see it drawn. Record programs, applications, flows and servers, then open the map (Visualization in the sidebar). See Explore the map.
  • Document your processes. Draw each process step by step, with who does what (RACI), the applications used and the time spent. See Build a process in the editor.
  • Find what to automate. Each process gets an optimization score, and UrbaHive lists the manual steps that cost the most hours. See Find what to automate.
  • Align the business and the IT. Check which applications support each capability in the coverage matrix, and see what a change touches with impact analysis.
  • Work as a team. Invite colleagues with the right role, and follow every change in the audit log.
  • Ask Claude. Connect the AI assistant so it can read your map and, if you allow it, update it. See What the AI assistant does.
A close view of the map: the Production and Commercial programs, their applications and the flows between them.

In the example, the map draws each program as a frame, each application as a box and each flow as a labelled arrow.

  1. Program: click its name for details
  2. Application: click for details
  3. One-way flow with its name
  4. Two-way flow (dashed)

Everything lives in an organization

Your data belongs to an organization. Everyone in it works on the same map. The window that switches between organizations calls them workspaces: it is the same thing.

You can belong to several organizations, with a different role in each. Your role there (Owner, Editor, Member or Viewer) decides what you can change. See Roles and permissions.

Hosted or on your own servers

UrbaHive runs as a hosted service at app.urbahive.com. Some organizations run the on-premise edition instead, installed by their own IT. The product is the same. A few things differ, such as creating an account yourself, plans and the AI connector. See Hosted and on-premise.

Where to go next